Shipping Information

Shipping Information

Most parcels arrive around 3-15 days however, due to Covid-19 disruptions around the world some may take longer.

For NZ Only items are stocked & shipped from New Zealand. Slow moving items are shipped from Overseas.

For NZ Only item orders usually take between 3 and 5 days to arrive within New Zealand. Orders usually be shipped out within a day and arrive around 2-5 business days, but can take longer from time to time.

Worldwide orders can take around 3-15 days. Occasionally, depending on various factors like customs, Covid-19 disruptions and etc.

Orders are processed Monday through Friday. Shipping fees are based on your order's quantity, destination and shipping method. We make every effort to get your item to you as soon as possible.

You will receive an automated email with the Tracking Number the day your package is being shipped, which is typically within a day after the close of the purchase. (If you do not receive the email it may be due to your Junk Mail filter or please contact us at sales@ishopmatestore.com.) 

Delivery dates displayed above are estimates only. You will be able to track your purchase at all times.